Interaction Designer

Tool Library hero Shot.png

NE Seattle Tool Library App

Design Research

Product Design

UX/UI Design

NE Seattle Tool Library Mobile App 


Challenge

NE Seattle Tool Library is a volunteer-run organization with the main goal of bringing the community closer, yet it’s website is hard to navigate and arguably doesn’t represent these goals.

Objective

Define goals of the library, create an app that represents these goals of the tool library, and increases user satisfaction and engagement with Tool Library and it’s surrounding community.

Outcome

A mobile application with streamlined tool categorization and added social and calendar features

AUDIENCE

All makers or aspiring makers in the NE Seattle area

Individual CONTRIBUTIONS

Micro-interactions, Principle Prototype, Projects Design and Functionality

TEAM

Nicole Chen, Alisson Chang, Olivia Carter

tIMEFRAME

Five weeks


Process

User Testing > Wire-frames > Lo-fi Prototype > User Testing > Principle Prototype

 

 

research

The NE Seattle Tool Library is a free lending library for tools in the Wedgwood neighborhood of Seattle. A Community-built nonprofit, the library aims to increase accessibility, education, and sustainability through events, classes, and a large selection of tools available for borrowing.

Community engagement is the number one objective for the tool library. They rely on local makers to volunteer their time and lend their expertise to help maintain and repair tools, as well as provide a guiding and motivational presence for all members.

 
 

 

user studies: Card sorting

 
Card Sorting Image- Tool Library.jpg

After giving each click-able option on the current website it's own index card, we asked a group of potential users to separate the cards into sensible categories.

All three participants expressed frustration. The categorization of the site was too rigorous and confusing.

 
 

Old Site Map

 
Simplified site map for Mobile App

Simplified site map for Mobile App

 

 

Key Findings

The volunteer staff at the Tool Library are all makers themselves. They often lend their expertise to members, strengthening ties to the neighborhood as well as creating a more knowledgeable and respectful community revolving around the Tool Library. 

It is important that the product we’re designing allows members to plan, create, and share their projects, all through the app.  

 
 

 

Design Principles

  • Empower individual makers

  • Encourage community interaction through project sharing easy calendar access

  • Provide users with a fun browsing experience as well as tools to help get their projects done

  • Simplify and streamline existing UI for greater user satisfaction and task completion

 
Tool Library Wireframes.png
 
Tool Library ToolBox+Projects Flow.jpg
 

 

Final features

 

Onboarding

The new NE Seattle Tool Library App features explicit on boarding, where potential new members learn exactly what they can accomplish with the app.

 
NETL–Onboarding
 
 

Welcome screen

The landing view serves as a newsletter, easily updated with featured events and browsing suggestions.

The suggested projects bar gives members a chance to scroll through other people's projects, which were all completed with the help and guidance of the Tool Library staff.

 
NETL–Welcome
 
 

Toolbox : for an improved browsing experience

Members now have the option of putting tools on hold, or adding it to the toolbox, where they can then separate and store tools by project.

 
Tool Browsing- Tool Library.gif
 
 

Projects feature

From the toolbox, members can separate tools into ongoing projects, or start a new project.

 
NETL–Projects.gif
 
 

Calendar/ Class-sign up

The App gives members several options to sign up for necessary classes, fixer nights, or to RSVP for special events.

 
NETL–ClassSigngup.gif
 

 

Final App Run-through